Windows hello not working windows 11 lenovo. Try again later".

Windows hello not working windows 11 lenovo Click On Windows Start > Settings > Click Accounts > Select I have a E580 (Type 20KS 20KT) Laptop (ThinkPad) - Type 20KS with Windows 11- All Windows and Lenovo updates done- Under Device Manager / Biometrics : only Synaptics WBDI-SGX. 1. look for NGC folder then right click on it and select properties . Device Manger is giving me: Currently, this hardware device is not connected to the computer. To do this, follow these steps: Press the Windows key + I to open Settings. 2 Update your drivers from the PC maker's Support Downloads webpage for your exact model. . Details: OS: Windows 11 Education 24H2. Device: Flex 5-14ALC05 Laptop (ideapad) - Type 82HU running Windows 11 22H2 I have run into this issue twice now, I am unable to set up the fingerprint recognition. When I unplug the webcam from the dock and plug it directly into the laptop Windows Hello works perfectly. Next day when I start and switch on the laptop after shutdown it is not working. Delete your fingerprint, and register it again in Windows Hello settings. Sometimes it is working properly. With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. Problem is pretty much summed up in the title. My laptop is Lenovo ThinkPad E580 and using Windows 10 Start by typing “Windows Hello Face camera is not working” in the search field. Find the March 5th update, select it, and uninstall it. Run the System File Checker Utility scan. and when opening Lenovo Vantage application the windows got BSOD. How do I fix Windows Hello face recognition in Windows 11? 1. Click on Computer Configuration and open Administrative Templates. no longer works correctly. My brother uses the Lenovo Yoga 7 and that laptop supports the Windows Hello Face feature. When I try to reset my PIN, it is said that Windows 11 does not have utility to do so and ask permission to download it from Microsoft site. - Restart your computer. I set up windows hello using facial recognition and was working fine, but recently it says that it is unable to detect a camera. Hello, I have a Surface Book, and I was happily using Windows Hello ( facial recognition) before updating. MICROSOFT CAMERA NOT WORKING AFTER UPDATE CRASH (Lenovo) r Thank you for posting in r/WindowsInsiders. Only hours later when I opened up my laptop, it under went a long update and when it was finished and brought me back to the lock screen, below the Windows Hello eye said “Sorry something went wrong. Perhaps you're right. My lenovo fhd 510 webcam doesn't work after Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310) that I installed the 28th of september. Our Company News Investor Relations Sustainability Product Compliance Product Security Please note that after Windows 11 getting the 2205-Cumultive Update for Windows 11 (KB5013943) and . Scroll down and click on Network reset. The best first option would be to go to the support page for your laptop on the Lenovo website, then from there, download and manually re-install the version of Fingerprint scanner drivers they provide and while there, check for any BIOS update that may be available and not installed on your laptop. While trying to resolve the issue, i clicked on remove and started a new setup. It's not a big deal. To help resolve this issue, please follow these steps: Download and install the latest camera driver: Visit the official Lenovo website and download the most recent driver for your I tried installing the IR Based webcam driver from the Lenovo website ("Integrated Camera Driver for Windows 11 (Version 21H2 or later), 10 (Version 1709 or later) - ThinkPad") Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. Check for Windows updates and Lenovo Vantage: Make sure Windows 11 has been updated to the latest version, sometimes a system update can resolve driver issues. We didn't know she used Windows Hello, and after performing all of the above and returning her laptop, she says we broke it and need to get it working again. In the Device Manager, there is a problem with the keyboard device (Code 10). Our Company I have a Lenovo Ideapad 81H7 model and a few days ago I uninstalled my windows 10 and installed the latest windows 11. Also web-sign-in does not work, since the pop-up windows did not appear. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ UPDATE: after having my laptop off for a few hours it resurrected and started working. Microphone source works for everything else on the devices, just not with Voice Access. -re-installing the driver. I have some different generation of Lenovo X1 Carbon which all of them had fingerprint sensor. " Current situation: 1. It upgraded to Windows 24H2 automatically yesterday and now Windows Hello is disabled and stuck in a loop. Click on Windows Start > Go to Settings > Update and Security > Check for Updates. 305 installed on 4/16. Select the feature, then click Uninstall and follow the prompts to complete the removal. After this, check to see if you can set up Windows Hello On the Optional Features page, scroll down and find the feature called Windows Hello Face (Windows Hello includes facial and fingerprint recognition by default). It says 'We couldn't find a compatible camera' Windows Hello in Lenovo L390 Yoga is supported by fingerprint, not a camera. This includes Update. My Windows Hello stopped working as well. He set up a PIN and everything was working great until this week when his "5" button started to work only intermittently. There is a message saying that Windows Hello isn't available for my device, but it was before the update. Our Company News Investor Relations Sustainability Product Compliance Product Security Hi,Windows 11 - Windows hello PIN and Camera face recognition do not work, for both of them, when reaching the final step, the window closes before saying completed, and nothing happensSteps to (Lenovo 510) on my Win 10 laptop, by trying to use face login while the laptop is closed so it could not use the built in camera, worked in a second Interesting, I've been trying to make the fingerprint scanner on my ideapad 3 15alc6 work for the last 2 days, it's not even showing up in the device manager even in the hidden ones. It worked great until about 2 weeks ago. exe Press Enter. Restart your computer for the changes to take effect then check if Windows Hello is now working. Hello, John Hendricks1. Our Company I understand that you are unable to set a new PIN after updating from WIndows 11; Try the following; Go to Settings > Accounts > Sign In Options; Uncheck the option "For added security, only allow Windows Hello sign in for Hello! My Windows Hello Fingerprint has been working fine for the past few years I've had my Windows device, but it suddenly stopped working over 2 weeks ago. Tried different USB ports + cables (USB A to USB type C) Hence i would have said i have tried a lot of the simplier troubshooting methods as well. before that, it was running Windows 11 Pro 21H1. Welcome to /r/Lenovo, A place where Lenovo owners and prospective buyers can engage in discussion, solicit advice and post pictures. However, with Microsoft’s release of its latest Windows 11 OS, many users have reported that the Windows Hello fingerprint recognition is not working on their PCs and/ or laptops. LG Gram). I went to check the settings and sign-in options and it says its unavailable. If enabled but still not working, try deleting and resetting the fingerprint or PIN by clicking the respective option and following the prompts. 15. Press Windows + X key at the same time and launch Device Manager > Locate the Hello and webcam drivers individually and right-click on each of them and select Remove driver > Repeat the removal with all Good Day Ibraheem, My name is Carlo, I am also using Windows 11 pc and community member like you. It comes with a fingerprint sensor, not a Windows Hello Face camera. Well that is gone now and still no facial recognition. as Lenovo has released critical BIOS updates for selected ThinkPad systems to prevent charging issues with some USB-C However, in the past week Windows had several updates that i downloaded and installed including February 2022 Cumulative Update (#KB5010386) and January 2022 Cumulative Update Preview for NET Framework 3,5 & 4. Repeat for all USB Root Hub entries. 2. Then delete the folder named NGC. what i found is: a) t480s ir camera is working with windows 10 hello sign in by default after driver update. Recently all of them upgraded to latest Windows version, when me and my user want to setup Windows Hello Fingerprint. And Windows Hello worked on this laptop. Restart your device after the uninstallation. I have the same question (16) Report abuse Errors like this highlight the delicate relationship between Windows Hello, system files, TPM, and updates. I understand that you are experiencing issues with Pin and Fingerprint not working after the update, we have not received a ton of feedback on this issue In this video, we are going to learn how to fix Windows Hello not working on Windows 11. * * Notes: 1. Only sign in option now is via PIN. Device manager shows it working correctly. Similar to that, it is possible Troubleshooting Windows Hello not working on Windows 11; If Windows Hello is not working on your Windows 11 device, there are several steps you can take to troubleshoot and fix the issue. Hans says: January 12, 2022 at 8:06 am My Lenovo is brand new and they choose not to use an IR camera and have no interest in changing it. Resetting the driver as explained gets the fingerprint sensor working again, but only for a few days (or hours if I'm extra lucky). It works fine if I use on screen keyboard. Not having the possibility to use camera in your laptop is frustrating. If you want fingerprint win hello, you must have a fingerprint scanner. Welcome to the Microsoft community. The industry is working towards Fix Windows Hello Fingerprint Not Working in Windows 11. Go to Security tab and grant yourself Full Control then How does Windows Hello work? Windows Hello uses biometric authentication technology to verify your identity. I have a camera but i still cant set it up. Re-registering my fingerprint is also not functional. everything works well. "We couldn't find a camera compatible with Windows Hello Face. Windows Hello Facial Recognition on my HP windows Spectre (Windows 11) stopped working over a year now. I sent that laptop back and they sent me a new one. as for the camera, it is only availabe with privacy shutter, not an IR cam Windows Hello Face pode não funcionar se a configuração BIOS “Segurança biométrica aprimorada Windows ” estiver errada – Modelo de câmera MIPI ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 Ok. Remove the Camera Cover. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: After updating to Windows 11 24H2, my fingerprint reader, which has worked fine for years, no longer works correctly. Lenovo Education How does Windows Hello work? Windows Hello uses biometric authentication technology to verify your identity. On my system this only solves the problems temporarily. Press Windows key+R to open Run then type: rstrui. The first time this happened, I tried reinstalling drivers to no avail. I've tried: -updating the driver. SHOP SUPPORT. This is why it's generally recommended to have a password backup. There was guidance to use a PIN, which i do but being normally in tablet mode this isnt convienent. Try again later". We found that the driver for Active Pen is no longer updated, and the supported OS list given by the official website is only Windows 10. I did my research and found out it as happened to others using lenovo ideapad 330 as well. File corruption is one of the causes of the fingerprint reader malfunctioning when you’re trying to sign in using the Windows Hello If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready: Therefore, we would recommend to launch the Group Policy Editor and check/edit the settings related to Windows Hello functionality. If you have a camera cover (usually Lenovo laptops come with it) or any physical obstruction on How does Windows Hello work? Windows Hello uses biometric authentication technology to verify your identity. I am having trouble trying to setup Windows Hello Face. Then sometime it works and sometime not. The fingerprint works fine but when i try to set up face ID, it displays the message "we couldn't find a camera compatible with windows hello face". It says that Windows 11 does not recognize my PIN. windows hello face not installed and fingerprint not installed and not get sign in and face recoginition not working and sound is also low This thread is locked. Any help would be highly appreciated. May I ask if you have updated from Windows 10 to Windows 11? Or you have updated your Windows 11 to the latest version? If you have updated to the latest version, please try rolling back. If the message below Facial recognition (Windows Hello) says “Sign in with your camera (Recommended)”, Windows has detected a compatible camera and you can move on to the next section, enrolling your face into the system. With Drive Explorer I was able to remove all camera drivers installed by Lenovo. Since then my windows hello sign in not working. When trying to setup Windows Hello Fingerprint from Windows Settings, sometimes the LED of the fingerprint sensor let up and sometimes it does not, but without registering my fingerprint. Once that’s checked and it’s still not working, try relink your Microsoft account and see if it works. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Windows Hello Face potrebbe non funzionare se l'impostazione BIOS . You can most probably run into face recognition issues on Windows 11 due to driver incompatibility. I can see here that your Windows Hello is not working. For facial recognition, it scans your face using the built-in camera on your device and creates a unique profile. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz - Kapil Arya MVP - Sumit D - VM >> Go to Windows Settings > Accounts > Access Work or School Account, and check if there's any organization I recently got a Lenovo Legion 7i gen 7 with Windows 11 preloaded. b. Completed the following steps: Attempted to reconfigure existing setup, could not proceed past the "Make sure your face is centered in the frame" Windows Hello Fingerprint not working Hi, I have a Lenovo Yoga 7i (which I have only had for a day), which has the touch ID button which while setting up my computer, I set it up. Suggest that Microsoft fix this as it is not random 4. hello, I'm currently using Windows 11 22H2 on Lenovo L380 Yoga. Hello, all of a sudden my fingerpring recognition is not working over the last few weeks, when I go to accounts, sign in options it says that the option is currently unavailable and that we couldn't find a fingerprint scanner compatible with windows hello fingerprint. I tried uninstalling 3 times already and performed manual installation, windows automatic driver detection, i tried 3rd party driver updater, i restarted too many times already. My lenovo ideapad mousepad creating trouble for me. Skip to main content Try these fixes for Windows hello Fingerprint not working: Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model My facial recognition stopped working on my Lenovo Yoga 7i laptop. Alternative login using fingerprints also fail. Follow these steps to check and re-enable Windows Hello: Open Settings > Accounts > Sign-in options. I later went to enable it, but the touch screen still didn't work afterward. I did the update today and now, suddenly, it no longer works. Windows Hello face recognition is a cool feature in Hi phuong, I'm Sumit, here to answer your query at the Microsoft Community. Windows 11 v. Option 5: Run the Windows Troubleshooter a. Inspiron 14 5000 2-in-1. I have a Lenovo ThinkPad W530 with a fingerprint reader on Windows 10 Pro (Upgraded from 7). When I start my laptop. I use it for work, which a lot of the software I use, is heavily touch screen dependant. Today that new PIN is not accepted. Then open Explorer and navigate to the following path. Even thought I think that is just his individual theory, I think downgrading the 7 with the sole purpose of price gouging for removed features under the veil of ‘premium’ new model is borderline evil business practice at best. We have updated the fingerprint drivers, tested, rolled it back, tested, removed our RMM agent, tested, uninstalled OpenVPN, tested, and the Windows Hello features are still unavailable. Hello Aditya, Thank you for posting your query on Microsoft Community. You can do this by going to. 5 Best Windows Hello USB Fingerprint Readers for Your PC A Windows Hello USB fingerprint reader can make the mundane task of logging in to your Windows PC an easy and convenient affair. You can vote as helpful, but you cannot reply or subscribe to this thread. Windows Hello Face funktioniert möglicherweise nicht, wenn BIOS Einstellung „Erweiterte biometrische Sicherheit Windows “ falsch ist – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI-Kameramodell Windows Hello Unavailable for Domain Managed Account but working for local account Is there anything else I need to ask IT to change to make this work? Device Specs: Windows 11 Pro, 21H2, x64, Windows Feature Experience Pack 1000. I downloaded an updated fingerprint driver and windows still doesn't recognise that I have fingerprint scanner. Still not sure what was the issue of rebooting and turning off. I have a Lenovo yoga 720 15" laptop which is compatible to windows hello. The ESS in these versions of Windows only supports a USB connected Infrared (IR) camera. The reason why Face is not working might be because of Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. In the Windows Hello PIN section, remove your existing PIN. After the roll back to 23H2, my camera restarted to work like a charm. When I go to Settings want to choose Windows Hello Fingerprint, it stated that 'The option is currently available- Click to learn more. See more First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. I updated my laptop to windows 11 quite some time back. Right-click on Windows key and select Device Manager. Select Uninstall updates at the top. This will open System Restore Click the Next button. Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. I have updated the driver (it did not Option 1. 348). I bought a brand new Lenovo X1 Carbon Gen 12 last month and when the system updated to Windows 11 24H2 the camera stopped working. But when I sign into my account it doesn't bring up the option of touch ID or normal password. Update the chipset drivers: The Windows Hello fingerprint recognition is one of the quickest and most efficient sign-in options for PC or laptop users. Hello hive mind! I have an infuriating issue. Click Run the Troubleshooter e. Disconnect Logitech Brio 4K . You can vote as helpful, but you Windows 11 windows hello feature not installing or not even cancelling Hey, I just bought a new laptop. 537. Now, click on “Yes” Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model After the last Windows 11 update, I can no longer use a PIN or fingerprint to access my computer. Then go back to this Sign in options page, click on Windows Hello PIN, and remove it. In fact, everything I’ve read states that you can’t get them to work in Linux. He has windows hello (fingerprint Hello, I checked for updates and I am up to date. No frame to see. I bought it brand new from Best Buy March 24th lol. (Code 48) this is the last update that I got today. Im not mad or anything, just confused. The pin works but not facial or fingerprint recognition. msc and press Enter. In fact the fingerprint scanner was working fine since I bought the laptop till today. And seeing this issue on and off. Repeat the removal with all Windows Hello related drivers and then reboot your PC. (Windows Hello Icon does present, but the fingerprint scanner seems like being turned off) Having issues with Voice Access not working with any microphone when using a Lenovo laptop. In their infinite wisdom HP decided not to support Windows 11 on this device, so there are no further driver updates. Now it has become consistent. It looks like windows hello PIN got corrupted . Thank you for your feedback. Seems like they are locked out in this case. I tried installing the old software and updating the driver, none worked. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Legal Information Jobs at Lenovo Interesting. If I go to Hello settings, it says a compatible fingerprint reader not available. " is turned OFF. This is really frustrating. Prior to that date all worked fine. PC Datacenter Mobile: Lenovo INFORMAZIONI SU LENOVO. You could buy an external webcam that supports Windows Hello (most are pricy though, IR is currently a premium), perhaps use your rewards points on the Lemovo 500 FHD webcam if you bought straight off the Lenovo website. I even went 5. Everytime I have to use Shift plus restart command and reset the settings in UEFI firmware settings. Devices: Lenovo 500w, Lenovo 300e, & Lenovo 11e Yoga Applies To Windows 11 Windows 10. a. I can't seem to add Windows hello to the camera's privacy settings. Let us work together to sort this out. My laptop recognizes my face, starts to say Hello and login but then it jumps to asking for my PIN because Windows Hello failed for whatever reason. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Harassment is any behavior intended to disturb or upset a person or group of people. The main issue I think with PCI drivers is that this relates to an internal WiFi5 card that I am not using as I have an external WiFi 6 device. When I try to use Windows Hello in a dim or dark How does Windows Hello work? Windows Hello uses biometric authentication technology to verify your identity. Thank you for updating me with that information. ADMIN MOD Windows Hello not working in the dark. The Windows update causing the issue might not have directly updated your keyboard driver but could have caused overall incompatibility. His PIN included a 5 so I changed his PIN to something else, which worked great for 1 day. if it's not I'm not able to use facial recognition to login to my Lenovo laptop. reset TPM - cleared all tpm and reset windows hello. I also have the "Facial Recognition (Windows Hello) installed in my This article shows you how to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later and Windows 11. e. It worked just fine before on Windows 10. Deleted windows hello facial recgonition and reset up. In this video, we are going to learn how to fix Windows Hello face recognition not working in Windows 11. What to do when the Fingerprint reader steps working after upgrading to Windows 10 with ThinkPad. Go to Update & Security, then select View Update History. I own a Lenovo Thinkpad X1 Gen 11 Carbon that has a built-in camera that works very well with Windows Hello, but I cannot get this Brio 4K to work on either the desktop PC or the laptop, both running Windows 11 Pro (latest build). FIX Windows Hello PIN not available on Active Directory Computers. The camera sees my face but does not scan my face but continue to show "Make sure your face is centered in the frame". Option 2. Build: 22000. Microsoft Update Catalog | Link; How to fix Goodix Fingerprint Driver not working on Windows 11. I cannot login to my laptop (it is a Lenovo ThinkPad) and I have no idea why. (Please press Windows key + R and type msinfo32 and hit enter, look for system model) Problemas con los conductores biométricos:Los controladores biométricos obsoletos o dañados pueden causar problemas con el reconocimiento facial de Windows Hello. Try to convert your login with that account to a local one first, restart, then convert it back to a Microsoft Account. While there check for the latest Biometrics, Chipset, BIOS, Sound, Network, USB3, Bluetooth and all other drivers to compare with the version/date installled for that device in Device Manager reached by right clicking the Start Menu. In Settings>Accounts>Sign-in options, it says Windows Hello isn't available on my PC. 3. But I I'm Christine, a Windows user like you. Pretty much a universally recommended webcam and it's affordable though not cheap. 493. Same here. Looking at the Windows setup options it seems it is not supported ("We couldn't find a camera compatible with Windows Hello"). Windows Hello not working in Windows 11/10 Download Windows Speedup Tool to fix errors and make PC run faster Windows Hello is a secure and convenient way to log into your Windows computer. Go to Settings > Windows Update > Update History. 5 and 4. Open Settings by pressing Windows + I. Press the Win + X keys and choose Device Manager. I don't mind typing the PIN. 0. You can check it on settings > account > sign in options and see if there is windows hello fingerprint there. sfc /scannow . 22000. PC Data Center About Lenovo + About Lenovo. It says "You have reached the 10 fingerprint maximum for It does not work either. Only by deleting the PIN, it will work again during the new setup. This thread is locked. Open the Services program, and some updates here. I wanted to use the facial recognition system or Windows Hello. The 2022 legion 7 has fp scanner, as does today's legion 9. My machine automatically updated to Windows 11 22H2 10 days ago. I didn`t find info that helps me in some forums so I am asking here what can I do to fix this issue. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. It sounds like you're dealing with a series of complex issues on your Lenovo Ideapad 3 running Windows 11. But corrently it doesnt work correct. I am pretty sure that prior to July 29 update, things are working just fine. Windows 11 Top Contributors: Ramesh Srinivasan - questions_ - neilpzz - Kapil Arya MVP Camera is not working for Windows Hello My facial recognition stopped working on my Lenovo Yoga 7i laptop. -edit registry values. The initial problem was that the setup proceeded all the way to the phase Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Touchscreen not working on Lenovo Flex 5 with Windows 11 I recently wanted to temporarily disable my laptop's touchscreen, so I disabled the touchscreen device in the device manager. it says “Something went wrong and your PIN isn’t avaliable (code 0xd0000225). Windows Hello Face incompatibility message. C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft. Note: If your computer is managed by your work or school your IT administrator may have turned on Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model The non-working profile settings might be corrupted. Contact the hardware vendor for a new driver. ” Double-click USB Root Hub to open its Properties. Method 3. We initially suspect that the driver for Windows 10 is not compatible with Windows 11. This subreddit is for discussions related to the Windows Insider Program, and devices running on Insider builds. I'm running an. 0,18. With the issue description, I understand that you are not getting any option to use” Windows Hello” after upgrading the computer to Windows 10. If your Lenovo laptop can't sign in when you use The fingerprint reader because you get the error, we couldn't find a fingerprint scanner compatible with Win Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model We searched Lenovo's official website based on your question. For a short time it looks like they pop-up-windows is loading, but then I am kicked back to the windows-login-page without the possibility, to use web-sign-in. Windows 10 Top Contributors: Windows Hello Not Working I have a Lenovo L390 Yoga with Windows 10 that I have been unable to get Windows Hello Face Recognition working on. Other people have the reader working with Windows Hello but not me. Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. Problemas con el I have a Lenovo 500 FHD USB web camera (supports Windows Hello) that I want to use for my Windows Hello login when my laptop lid is closed. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Legal Information After the Windows update on 11 Nov 2024, my fingerprint sign-in option is not working. 14. So no, dumping Windows for Linux does not work for OP’s situation. This article shows you how to enable or disable Windows Hello Enhanced Sign-in - Windows 10 version 20H2 or later and Windows 11. Facial recognition requires infrared camera, if you have a regular high definition camera, that will not work. Account profile; Download Center I have recently bought a Lenovo IdeaPad 520 laptop with Windows 10 Home (x64). After the Command Prompt opens, input the following commands and press Enter after each: net stop bits net stop wuauserv net stop appidsvc net stop cryptsvc Ren C:\Windows\SoftwareDistribution. Discussions and issues related to the production versions of Windows should be posted in r/Windows10 or r/Windows11. Our Company News Investor Relations Sustainability Product Compliance Product Security Hello. Each of the above was working fine at first, but now it appears not to be working with windows hello - it says "Something went wrong. Apparently not on the device I purchased. Did he install a recent Windows 11 update or upgrade his device to Windows 11? Please try performing a System Restore at an earlier date where everything is still working. Fingerprint sensor is not responsive Windows Hello Face peut ne pas fonctionner si le paramètre BIOS « Sécurité biométrique Windows améliorée » est incorrect – Modèle de caméra MIPI ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 What is Windows Hello? SHOP SUPPORT. Please try updating the keyboard driver from your PC manufacturer's website if it helps. Hello Everyone, I have a laptop running Windows 11, and as the question states, the trackpad is currently not working in Windows. If the problem repeats or System Restore doesn't work then check which Windows Updates were installed at Settings > Update & Security > Windows Updates > Update History, uninstall them there or System Restore again, then immediately check for and block the Updates with the Hide Updates tool explained here which I would install now so it's ready Lenovo Ideapad S145 w Windows 10. Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Lenovo Integrated Camera Not Working with Windows 11 This article shows you how to resolve the issue where Windows Hello Face login uses the integrated IR camera instead of an external IR camera device after resuming from Modern Standby, suspend, or hibernate on a ThinkPad. Let's break down the situation and explore some potential solutions: PIN Issue in Safe Mode: It's a known issue that PIN login might not work in Safe Mode for Windows 11. My finger print was working just fine yesterday. Part 2. it There can be several reasons why Windows Hello face recognition may not be functioning correctly on your Windows 11 device. (Code 45) 1. fingerprint reader, windows hello IR camera. I wish I could just turn off that damn auto-updates like on old Windows and never update it again, damn it. So I simply uninstalled the previous one from the "Optional Feature" option, then restarted and installed again. If your Goodix Fingerprint driver still refuses to work as intended on Windows 11 then you might be facing issues specific to your device. Since then Windows Hello facial recognition does not work' Anybody, have this same problem Hello I am running Windows 11 Pro on ThinkPad T14 Gen1, I can't get Windows Hello to recognize my camera not sure if the Camera has IR, as per the device manager I have SunPlusIT Driver version as per the device manager I have SunPlusIT Driver version 5. Thank you, Bernie Funkcja Windows Hello Face może nie działać, jeśli ustawienie BIOS „Enhanced Windows Biometric Security” jest nieprawidłowe – model kamery ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI [h]If you don’t have the administrator permission, you’re not likely to use Windows Hello on your PC. Click on Network & internet. Check for Windows Updates: The first step in troubleshooting Windows Hello not working is to I have been having two specific problems with Windows Hello (For Business) on Windows 11 Pro (22000. I use Windows Hello for signing in to Windows using the fingerprint sensor. 3 Ways to I am using a XPS 7590 and after a motherboard replacement, neither of Windows Hello Face and Windows Hello Fingerprint works properly. The biometrics key isn't there in the registry. Windows 11 Lenovo X1 Yoga Gen 8 I have a Logitech Brio 4K Pro camera (P/N 860-000589), which is listed by the manufacturer as supporting Windows Hello Facial Recognition. -disabling and re-enabling the driver. SHOP SUPPORTO. I have already updated my available drivers, downloaded and installed the driver from Lenovo's webpage and nothing seems to work. Here is a rundown of some of the most probable troubleshooting methods for resolving the fingerprint not working in the Windows 11 issue. I have a Lenovo IdeaPad C340. It have IR camera and have not fingerprint sensor. -changed Credential Manage to Both my husband and I have Lenovo laptops (S340-15IIL Touch Laptop (ideapad) - Type 81WW and IdeaPad 5i) and after the latest windows update our integrated cameras do not work in any apps or programs. Hey, I updated my Yoga C930 to Windows 11 yesterday and I no longer have the option to use the fingerprint reader to unlock it (settings app says it couldn't find a fingerprint reader compatible with Windows Hello). But the problem with this is that the touchpad scroll is not working properly. Once you are in Windows, go to Settings > Accounts > Sign in options, scroll down to mid page, under "Additional Settings",Make sure "For improved security, only allow Windows Hello Sign-in for Microsoft accounts on this device (Recommended). If none of the above steps work, you can try resetting the network settings on your Windows 11 computer. Some keys on my keyboard like is not working like: [g, h,',7] at all while others do. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Now, let’s dive into the steps to fix Windows Hello face recognition not working in Windows 11. I was able to add fingerprints in Windows Hello. NEWNXXL. Same as other brands too. I'd like to set up Facial Recognition with this camera. But after I re-installed Windows 11 Pro it is not allowing me to add a fingerprint. Method 2 : Install Windows Update. Then I'm back to square one. Despite its convenience, Windows Hello occasionally struggles post-update or when underlying dependencies (driver updates, BIOS changes) destabilize. Barbara February 11, 2025. Remove and re-add Windows Hello Face: Go to Settings > Accounts > Sign-in options. I think this problems came from lenovo drivers Windows will automatically reinstall the driver for the Ethernet adapter. Previously, Windows Hello was working fine, even in low-light conditions. Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Please note that both categories together with questions have been moved to Microsoft Q&A. I want to use Windows Hello PIN and Windows Hello Face but it shows me "Something went wrong. I use the Lenovo Ideapad 5 Pro 16ARH7 laptop. . I have reset the Hello access, new recognition pics and fingerprint but still doesnt work. Windows 11 Top Contributors: Ramesh Srinivasan Windows hello fingerprint not working Following recent windows updates my Dell laptop fingerprint sign in stopped working. I have Windows 11 Home version 24H2 on a Lenovo Ideapad Flex 5 14IAU7 . I wasn't aware I was buying a device that would NOT support Windows Hello. Even windows is telling me that I already have the best driver. Reinstall the biometrics driver. But it does not work because devcon is not a command in Hi all, Windows Hello Facial Recognition stopped working on my laptop about 2 weeks ago. Click Hardware and Devices d. Help lenovo has already replaced the hardware last week but when I try to redo the fingerprint setup , after clicking setup and when I placed my finger to setup, there is no response. If you are unable to use Windows Hello features like facial and fing This article shows you how to resolve the issue where Windows Hello Face login uses the integrated IR camera instead of an external IR camera device after resuming from Modern Standby, suspend, or hibernate on a ThinkPad. Yes, Windows 10/11 can Lenovo Pro for Business | Supercharge your business & upgrade to a new PC with Windows 11 today. Also, I try to redo the windows hello set up my IR light for the camera comes on but no picture on the screen. What is Windows Hello? SHOP SUPPORT. SO frustrated! Please help! I have been using my fingerprint sensor without any issues. I understand you are using personal account, but I want to make absolutely clear that no work or school account is showing up on the Access Work or School account page. I'm back to using username and password. I spent HOURS on line with the Windows tech who tried everything he could figure out and nothing worked. Pres Windows key, type gpedit, and press Enter. I have not been able to recover the Microsoft Account password that I initially used to install Windows 11, because it was an Outlook account that I set up only for the installation and never used again. Reset Windows Components Enter "Command Prompt" into the Windows search box, then right-click and select "Run as administrator" to proceed. I tried re-installing lenovo driver, but my webcam is not recognized, and hence the installer software won't proceed. The camera actually works properly. If you want to enable Windows Hello Pin on a computer that doesn't belong to an organization, or if you don't want to use Windows Hello for Business in your organization, proceed to the methods below. Our Company I bought a Logi Brio 4K so that I could sign into Windows and apps more easily. Now my laptop does not connect to home network, hunts for wifi, doesn't connect automatically. In fact, trying different things to get these fingerprint readers to work breaks Linux. I have updated the device driver, removed and rebooted to restore the driver. and deleting the files inside (Note: This step requires administrative privileges and might have potential risks, so proceed with With these functionalities, Windows Hello has garnered popularity among users who prioritize both security and convenience. As the title says, I have a pretty new, good touch laptop running Windows. 0 Lenovo X13 Ryzen 5 Pro 6650U, 16GB Ram. This laptop comes with a fingerprint sensor. 8 for Windows 11 for x64 (#KB5009469). Go to Settings > Accounts > Your info Hello! Do you have a question about Windows Server or Windows Client for IT Pros? Fingerprint reader not working on Windows 11: "This option is currently unavailable" Lenovo T14. Settings state camera not compatible with Windows Hello. Windows 11: We Couldn't Find A Camera Compatible With Windows Hello Face On Windows 11, Fix Windows Hello Facial Recognition Not Working Windows 11Step 1) Un I am using a Lenovo Yoga Slim 7i. In the Windows Hello section, ensure that your fingerprint, PIN, or facial recognition is enabled. Common Causes of Windows Hello Malfunctions. - Likewise, under FingerPrint > Select remove and setup your FingerPrint again. Here's the steps you can try. This article shows you how to set fingerprint on Yoga 910-13ikb running Windows 10, 11. in Windows 11 version 24H2 I got Logitech Brio 4K with latest firmware working with this procedure. After restarting the computer, complete the addition again. Lol. My device is Lenovo Thinkpad X1 Carbon Extreme Gen 2. what can i do please? So I bought this Lenovo Thinkpad just 3 days ago and was excited that I can try the facial recognition and fingerprint log-in in the device. Windows Hello enables biometrics or PIN authentication, eliminating the need for a The driver for this device has been blocked from starting because it is known to have problems with Windows. That could mean that your device doesn't have the camera that supports infrared. But it was continuously showing it's not available. My Windows Hello is not working from starting when I bought my new lenovo ideapad flex 5 and now from 3 to 4 days its fingerprint recognition is also not working it says currently unavailable. It will not let me setup facial recognition It just keeps saying 'Make sure your face is centered in the frame' with the video feed of the camera shown Simply resetting the facial recognition and fingerprint options that constitute the security system of Windows Hello can fix things if it’s not working in Windows 11. My webcam works. I have windows pro 64-bit, Intel Core i5-4300M CPU@ 2. C:\Windows\System32\WinBioDatabase. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Hi, I had a Logitech Brio 4K Stream that had a working Windows Hello authentication in Windows 10, but on a newer computer with Windows 11, this never worked. Hahn - MSFT | Microsoft Community Support Windows Hello is a biometric method of authenticating on your Windows 11 or Windows 10 device. Select Windows Components and open Biometrics. I tried a lot and checked the various site to resolve this issue. Enrolling in Windows Hello Face fails if Enhanced Windows Biometric Security BIOS setting is enabled (on). To fix it: [/h] 1) On your keyboard, press the Windows logo key and R at the same time, then type gpedit. Step 5: Reboot your computer once, although it’s not mandatory. After the scanning process is complete, restart your computer. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Legal Information A lot of users won't have the FIDO2 key with them. If there is anything not clear, please do not hesitate to let me know. Windows Hello Fingerprint works fine after waking up the ThinkPad from sleep. To ease the debugging process, I have disabled the laptop's internal camera to force it to use the desired external Welcome to the largest community for Microsoft Windows 10, the world's most popular computer operating system! hello fingerprint not working . Hi, I am Dave, I will help you with this. The web cam is plugged into a USB docking statation with a large external monitor plugged into it also. If you have not already, please specifiy which branch you are running (Dev, Beta, or Release This article shows you how to resolve the issue where Windows Hello Face login uses the integrated IR camera instead of an external IR camera device after resuming from Modern Standby, suspend, or hibernate on a ThinkPad. Camera can not fix my face and always searching for it. - Under PIN, Click Remove and setup again. Reinstall the biometric driver. To fix the Windows 11 Hello Face not working issue, press the Windows key + X and If the facial recognition unlocking doesn't work on your Lenovo Yoga Slim 7 14ARE05 notebook after a BIOS update: To fix this, you need to delete both the facial recognition data AND the PIN. extremely solid keydeck and wrist area (no flex). Hello settings also says a compatible camera is not available for facial rec. Funny thing is, that with the latest levono driver my integrated AND external camera is not working. Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Mobile: Lenovo Mobile: Motorola Smart Service Parts My Account / Anguilla Antigua and Barbuda Argentina Aruba Australia Austria Bahamas Bangladesh Barbados Belarus Fixing the Fingerprint Scanner Not Working (Windows 11) ** This is post trying to help people with a similar issue I went into the BIOS (F2 on startup) and found the fingerprint scanner. 60GHz. Remove the Logitech BRIO drivers from Device Manager under Imaging devices Ever Since I have upgraded my windows 10 to 1903 on june-17th-2019, the synaptics wbdi is not at all working properly (for Windows Hello) when I open Device manager>Biometric Devices>Synaptics WBDI>properties: "this device cannot start. After several restarts, I checked if everything worked and it luckily did, then I remembered that I also have to update the Windows. This began all of a sudden, when I was working on a presentation, when the trackpad stopped moving completely. Reconfigure Windows Hello. I tried all possible solutions: firmware upgrade/downgrade/driver installs, remove Windows Hello, change drivers to standard Windows drivers, I am setting up a new elitebook. That’s why there not working. That is to say, this pen may not work on Windows 11 at present. 5. I haven’t managed to get the fingerprint reader on a T480/T480s/X1CG6 to work in Linux. 22H2 installed on 4/15 & Goodix Biometric driver 3. previously it was on Windows 11 21H1 (I purchased a refurbished unit)- Windows Hello works nicely after waking up after updating,I Windows Hello not working after waking up. This article shows you how to resolve the issue where Windows Hello Face login uses the integrated IR camera instead of an external IR camera device after resuming from Modern Standby, suspend, or hibernate on a ThinkPad. Recently my colleague has a problem with the mic on windows 11/10 once she had a meeting To do this, go to Settings > Accounts > Sign-in options > Windows Hello Fingerprint > Advanced Options > Clear Fingerprint Data. Scroll down c. After a reboot, Windows Hello is not working anymore but my cameras are back in business. Already tried to update. Here are some detailed steps to help you resolve the problem: a. After your computer restarts, check if Windows Hello is working. 3 month old machine for my son to use for school. PC Data Center Mobile: Lenovo About Lenovo + About Lenovo. ; Repair System Files. Update or re-install the biometrics driver using the Device Manager tool on your PC. I'm really sorry about that. Windows Hello enables a sign in experience using facial or fingerprint recognition, or a PIN. Step 6: Open the Windows Settings app. La Nostra Società Notizie Investor Relations Social Responsibility Steps and instructions to fix issues with headphones not working in Windows 10 or 11. I wanted to know if the laptop supports the Windows Hello Face feature. Hence, apply the following steps to resolve it quickly on your PC. Windows 11 apps; Microsoft Store. Legion 5 series don't have either. old Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. Our Company News Investor Relations Sustainability Product Compliance Product Security Hi! Just yesterday I became an owner of the Lenovo slim pro 7i and when setting up they said I could use Face ID, which I did setup. Go to Settings > Accounts > Sign-in Options. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Legal Information Jobs at Lenovo Just after I reset my Lenovo Laptop as suggested by Autoupdate, I cannot log in to Windows 11. Select Remove driver software and wait for the removal to be finished. I have the same problem. I have gone to the Lenovo site to install drivers to try and get everything updated. Thank You. and run the troubleshooter for Windows Hello or Biometric devices. I tried to download the driver from the Lenovo official website, but it is not working. Windows Hello not working Thread starter mjw72652; Start date Oct 7, 2024; M. Hi all,I have a Lenovo Slim 7 Pro X Ryzen 7 6400HS, which has an IR camera from what I can see and from what I researched. Once done, kindly Learn how to troubleshoot Windows Hello sign in issues, error messages, or facial recognition. For some odd reason it stopped working all of a sudden and when I went to sign in options in the settings, it says that my windows hello is not available on my laptop. He told me the camera must be bad. I opened two feedback reports on the Feedback Hub giving as much detail as possible. Any help available appreciated. May I know when did the issue start? Is there any changes made? Please send the make and model of your device. Fingerprint and Windows Hello worked fine out of the box. They both show: "We couldn't find a camera/fingerprint scanner compatible with Windows Hello Face/Fingerprint. Navigate to below path and delete NGC folder . UPDATE: I found the old driver version on lenovo's site: Select Windows biometric services from the left column. I tried so many methods but no solution. i try different combinations of T480s and windows 10 and 11. As per Lenovo Support the link bellow. Method 3 : Remove PIN and add it again. Open Start > Settings > Update & security > Troubleshoot b. When I reboot the machine, W11 says that the reader is not Windows Hello compatible (It is). Okay, now you know you These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. Reply Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability The Lenovo T450s has a standard 720p Webcam, and so it does not have Infrared capability and cannot be used with Windows hello Facial Recognition . While it offers a convenient and secure way to access your device, you might sometimes encounter sign in issues. Download and run the Lenovo Vantage software, which automatically detects and installs missing drivers as well as system firmware updates. I'm asure you, Lenovo Ideapad S540 support Windows Hello. It was working very well and smooth. Whenever I try to use it, the system shows me "Something went I've gone into Device Manager > Biometric devices and uninstalled Facial Recognition (Windows Hello) Software Device, restarted the laptop to prompt a reinstall of the driver, but the problem still persists. 8 (KB5013628), the Lenovo Vantage services stop working (0xc0000135). NET Framework 3. Thank you. ***Original title: Brand new Lenovo ThinkPad P72 Synaptics WBDI - SGX not working! Windows 10 Pro 1903 Build Windows 11 Pro installation went well, I downloaded and installed the drivers using the Lenovo System Update app. Join Lenovo Pro FREE. Big Through my Microsoft account, I enabled Windows Hello so I can log in (I even reset it a few times), but through my settings Windows Hello still says "This option is currently unavailable". Please advise. For facial recognition, it scans your face using the built-in camera on your device and creates a This package provides the software for Round Power Button Fingerprint Reader Driver to support Synaptics UWP WBDI and Goodix Moc Fingerprint device. I finally got around to troubleshooting it today. Then when new updates arrived : Cumulative Update for Windows 10 Version 1607 for x64-based Systems (KB3176934) Update for Windows 10 Version 1607 for x64-based Systems (KB3176936) This should help your Goodix Fingerprint work as expected on Windows 11. When you try to log in, Windows Hello compares your face with the stored profile to grant access. Recently, I installed the latest Windows 11 updates, and after that, my touchpad stopped working. exe, TvsuCommandLauncher. Hello, I just got the Lenovo Yoga 7 14ITL5 U1a. Our Company News Investor Relations Sustainability Product Compliance Product Security Lenovo Open Source Legal Information I also tried Uninstall Updates -- it worked for the last 'Quality update', but it said that it could not restore the last 'Feature update'. Some common causes include: Obstructed Camera: If the camera on your device is covered After updating to WIN 11 my fingerprint recognition stopped working. Now, type this command in Command Prompt window, and then hit Enter to execute it. 13. Threats include any threat of violence, or harm to another. This isn’t just a Windows 11 issue, by the way. Every time I used Windows Hello, there was a red light flashing to the left of the camera, and the indicator light (white and on the right side of the camera) did not illuminate. Right-click on it, and then select “ Start” from the list that appears. I turned it off (even though it was listed as on) then on back again and that fixed the issue. all day battery life, 65 watt usb charging. I'm running a Lenovo Thinkbook 14s Yoga with Windows 11 after upgrading from Windows 10. Configuración de Windows Hello:Si la función de reconocimiento facial de Windows Hello no está configurada correctamente, es posible que no funcione correctamente. After the computer boots up, again press Windows key+R to launch Run, and then type “cmd” and then press Ctrl+Shift+Enter. 168 but it is not mention IR . Wait for a while as SFC scan will take a while. How to set up Windows Hello Face in Windows 11. Reset Windows Hello Biometrics: Sometimes, clearing the biometrics cache can help. The issue is that after around 5 seconds of not touching the display, the touch feature seems to go to sleep based on PSREF, the only available biometric is fingperprint sensor that is integrated with power button (which may or may not available on your laptop SKU). Still not sure why Windows Hello, doesn't work under 24H2 as did under 23H2. Here are some common causes: if you want face windows hello, it needs IR blaster with the cam. I hope this helps you solve the problem with adding a new fingerprint on Windows 11. At this point I already had enabled Facial recognition (Windows Hello) under Settings / Optional features. however, after I updated to 22H2, the fingerprint doesn't work at all after waking from sleep. I will certainly help you in getting this fixed. 1098. Clean Fingerprint Scanner. 2) Follow the path: Computer Configuration > Administrative Templates > Windows Components. Now it does not respond. My Set-up: Windows 10, X1 Yoga 4th gen, Lenovo Thunderbolt 3 Gen2 Dock, Logitech Brio Webcam ( the Brio webcam Windows Hello functionality) The TB3 dock does not allow Windows Hello to register my face. This just started happening after the most recent Microsoft update. exe and UNCServices. IR sensor only activates when in well lit environment . Go to the Windows Update (Windows 11) page or Update and Security > Windows Update page (Windows 10) and then click the Check for updates button to let Windows 10/11 automatically download and install the correct fingerprint driver. Under Windows Hello Face, select Remove. LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB CPU This tutorial will show you how to enable or disable Enhanced Sign-in Security for all users in Windows 11. Hp laptop cam is not IR can so it’s not compatible with the windows 11 hello. PC Data Center About Lenovo. My brother has a non-gaming asus with fp scanner. Microphone is not working on Lenovo windows 10-11 Hi there, I need your support. Before delving into troubleshooting steps, it’s crucial to understand potential reasons why Windows Hello might not be working. Your Sincerely. I have tried switching on the camera app alone and it works but does not open when I try to re-setup facial recognition (it keeps saying no camera detected). Open File explorer and Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\ 2. These include face recognition or fingerprint, which you can use to sign into your device. i recently got a Lenovo ThinkPad that HAS a camera and a fingerprint sensor. super light, but not cheap feeling in any way (i. Windows 11 Home . Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. This article provides solutions for when the Lenovo camera or webcam is not working or cannot turn on in Windows 10 or 11 on ideapad and ThinkPad devices. No worries, I'll do my best to help you. Harassment is any behavior intended to disturb or upset a person or group of people. My brand new Lenovo Legion Core i9 laptop was working perfectly, until yesterday Windows 11 24H2 update. Restart afterward and observe for changes. But the Hello finger print reader is iffy on all of my ThinkPads, so I thought perhaps face recognition would work better. exe Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and I've always had to use my phone authenticator app to 2024-06 Cumulative Update for Windows 11 Version 23H2 for x64-based Systems (KB5039212) Same issue making Windows HELLO and PIN non functional. But ended up seeing both features are "currently not Hello, this is Emily. THEN it does not recognize my PIN. Fortunately, I rolled back to 23H2 via System Recovery --> Go back feature. ; Uncheck the Allow the computer to turn off this device to save power option box under the Power Management tab. tdct jrr rlt hbtyc dyzgf pdmfpj ssyzsf uly hvqhnpj uzegjk cyixq zfwotyb gef stkcdi iguun